Welcome
to Carmenta

We are in the process of building a new
carmenta.com experience. In the meantime,
feel free to browse our current website.

us fr de
Support.jpg

Product Support

Contacting Carmenta Support

When contacting Carmenta Support, please provide us with the following:

  • Your Carmenta product and version
  • The name of your company (and project if applicable)
  • Your license ID found in the Start menu under /Carmenta (version)/Carmenta license key manager.

Support relating to Carmenta Engine, Carmenta Server, Carmenta Geodata Organiser or Carmenta Map Builder: support@carmenta.com
 
Support relating to Carmenta CoordCom or Carmenta ResQMap: coordcom.support@carmenta.com
 
Attachments should not be larger than 2Mb. If you would like to send us larger attachments you are welcome to use our ftp area. Ask for this in your e-mail and we will help you.