Contacting Carmenta support
When contacting Carmenta Support, please provide us with the following:
- Your Carmenta product and version
- The name of your company (and project if applicable)
- Your license ID found in the Start menu under /Carmenta (version)/Carmenta license key manager.
Support relating to Carmenta Engine, Carmenta Server, Carmenta Geodata Organiser or Carmenta Map Builder: firstname.lastname@example.org
Support relating to Carmenta CoordCom or Carmenta ResQMap: email@example.com
Attachments should not be larger than 2Mb. If you would like to send us larger attachments you are welcome to use our ftp area. Ask for this in your e-mail and we will help you.